Strategic Factory
  • 13-Jun-2018 to 12-Aug-2018 (EST)
  • Administrative
  • Owings Mills, MD, USA
  • Full Time

Position Summary

While working as a Order Processing Assistant, you will be tasked with fulfilling duties and performing tasks related to the processing of work orders and change orders. The person in this position assists with performing the operational functions of the command central departments, ensuring that work is performance accurately and efficiently.

Essential Duties and Responsibilities

  • Check work orders for accuracy and completeness of information.
  • Enter information into the computer in order to keep track of individual jobs submitted to production.
  • Prepare jobs to move onto the next step by clearly labeling job boxes, including appropriate paperwork and determining the correct department for distribution
  • Liaise with sales and customer service team members regarding active customer projects by responding to inquiries associated with due dates, production status and general information.
  • Prepare daily reports regarding active jobs, their progress and deadlines through the WIP.
  • Assist with functions of the other Command Central department as directed when time permits.
  • Assist with the functions of production fulfillment as directed when time permits.

Nonessential Duties and Responsibilities

  • Work on job assignments in other departments as instructed.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience

A high school diploma or general education degree (GED) is required. Although preferred, no prior experience or training in a print production environment is required.

Language Skills

Ability to read and interpret important documents, especially work orders and customer correspondence

Ability to speak effectively with of co-workers, managers, and especially customers

Mathematical Skills

Ability to add and subtract numbers and to multiply and divide with 10's and 100's

Mathematical operations applied to calculating simple costs is critical

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills

  • Performing this job successfully requires that an individual have a solid understanding of computers, data entry, and email applications, especially Microsoft Outlook and Excel
Other Qualifications 
  • Capable of setting up and operating office equipment such as an all-in-one copier
  • Ability to write effective correspondence to coworkers
  • Ability to pass a background check
  • Vision abilities required by this job include being able to see clearly at 20 inches or less, distinguish colors, and adjust focus

 Job Competencies 

  • Strong attention to detail
  • Thorough marked by full detail and completion
  • Displays a strong team-oriented mindset
  • Excellent communication skills
  • Good interpersonal skills developing relationships with coworkers and customers
  • Positive attitude
  • Superb multitasking skills
  • Concern for others
  • Committed to company mission and values

Physical Demands and Work Environment

  • Physical demands
    • While performing the duties of this job, one is regularly required to sit at a desk and answer phones and work on computer desktops. Occasionally, standing and walking to copiers, printers, and scanners is required. The associate must occasionally lift and /or move up to 25 pounds. 
  • Work environment
    • While performing the duties of this job, the associate is regularly exposed to noise typical of an office environment such as printers, computers, and phones operating.
Strategic Factory
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