Strategic Factory
  • 21-Sep-2021 to 03-Jan-2022 (EST)
  • Graphics
  • Owings Mills, MD, USA
  • Full Time


Position Summary

While working as a Graphics Assistant, you will be tasked with fulfilling duties and performing tasks related to following up on customer proofs, maintaining accurate tracking of project proof status, keeping all necessary individuals abreast of job status changes. The person in this position assists the Graphics department by building relationships with our customers in a professional manner and maintaining that schedules and related information are conveyed to the appropriate individuals.

Essential Duties and Responsibilities

  • Maintain consistent follow up records for all jobs out on proof with customers
  • Maintain knowledge of customers and any preferences for how they are contacted
  • Update proof portal system as needed based on client follow up
  • Keep Designers informed of all status changes
  • Update and forward all paperwork as needed by designers for job status changes
  • Process all job paperwork from proofing sessions as jobs transition to production
  • Regular, reliable, and punctual attendance
  • Ability to be flexible and respond to changes in a timely manner
  • Other duties and projects, as assigned

Nonessential Duties and Responsibilities

  • Work on job assignments in other departments as needed



  • High School Diploma is required, but prior experience or training in the print Industry is preferred
  • Solid understanding of computers, data entry, internet searches, the Microsoft Office suite and email applications
  • Ability to write effective correspondence to customers and coworkers
  • Mathematical abilities required by this job include reading a ruler, calculating simple costs, and other basic mathematical skills
  • Strong attention to detail
  • Excellent verbal communication and phone skills

Why Work for Strategic Factory?

Financial stability. Start with a competitive base salary and earn promotions based on positive performance and measurable results.

Massive advancement opportunities. Join a rapidly growing company that's poised to double in size in the next three years.

Updated work environment. Have you seen our building? Work alongside skilled professionals in our state-of-the-art facility.

Strategic benefits. Our comprehensive package includes health, dental and vision benefits, 401k with generous matching, paid time off, paid holidays, and other unique benefit options.

Uber-talented team members. Prepare to be inspired as you work alongside the very best and brightest talent the industry has to offer.

Engaging company culture. We may work hard, but we play hard, too! We host a variety of fun, team building activities throughout the year.

Strategic Factory is an Equal Opportunity Employer

Strategic Factory
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