Strategic Factory
  • 05-May-2023 to Until Filled (EST)
  • Sales
  • Owings Mills, MD, USA
  • Full Time

Position Summary

This is a telephone-based, inbound and outbound sales role, so a high degree of confidence on the phone is a MUST! Our leads come from both new prospects and existing customers and come in every week. There is no expectation of cold calling in this role-all leads are already interested in and purchasing the services that Strategic Factory provides. We are talking about previous, current, or interested customers.

The person in this position would be expected to generate a set amount of sales volume, that would increase over time. Providing excellent customer service is at the very top of our priority list! This position will primarily be responsible for generating new opportunities for business.

Essential Duties and Responsibilities

  • Receives inbound calls from new and established customers.
  • Educates these customers on what Strategic Factory has to offer.
  • Recommends a marketing campaign based on their needs.
  • Stays in communication with these customers to ensure they are satisfied and keeps them reordering.
  • Makes a set number of daily outbound calls to warm leads-inactive customers and existing customers to generate opportunities for business.
  • Ensures that all customer information is accurate in our database.
  • Once a project need is identified, pass lead to appropriate teammate to manage the project details and execution.


  • Outgoing and super friendly with everyone you meet
  • Positive, can-do attitude
  • Self-starter who needs very little oversight to accomplish goals
  • Willing and able to strike up a natural conversation with anyone
  • Persistent despite obstacles or barriers
  • Driven to make money, motivated by the thrill of getting that next sale
  • Experience in selling or customer service over the phone
  • Ambitious and not afraid to ask for the sale
  • Comfortable with technology
  • Loves working in a high-energy, collaborative environment

Why Work for Strategic Factory?

Financial stability. Start with a competitive base salary and earn promotions based on positive performance and measurable results.

Massive advancement opportunities. Join a rapidly growing company that's poised to double in size in the next three years.

Gorgeous work environment. Have you seen our building? Work alongside skilled professionals in our state-of-the-art facility.

Strategic benefits. Our comprehensive package includes health care, 401k, vacation and sick time, paid holidays, and other unique benefit options.

Uber-talented team members. Prepare to be inspired as you work alongside the very best and brightest talent the industry has to offer.

Engaging company culture. We may work hard, but we play hard, too! We host a variety of fun, team building activities throughout the year.

Strategic Factory is an Equal Opportunity Employer

Strategic Factory
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